Mental and Behavioral Health Services - Monterey
Mental and Behavioral Health • Carmel, CA
Ratings by platform
- North American Mental Health Services (Birdeye): 4.4/5 (111)
- Wellspring Psychological Services (Birdeye): 3.1/5 (16)
- Mindpath Health (Birdeye): 4.6/5 (15)
- Harmony Place (Rehab.com): 4.7/5 (62)
What patients say
Patients praise
- Compassionate and respectful staff and therapists
- Life-changing and effective treatment experiences
- Effective combination of individual and group therapy
- Supportive and safe environment for recovery
- Helpful and friendly reception staff
Common complaints
- Unprofessional staff communication and rudeness
- Technical issues with telehealth appointments and meeting links
- Difficulties in scheduling and administrative responsiveness
- Lack of empathy or emotional connection during initial interactions
In patients' words
"Love the staff love the doctor they all made me feel very comfortable and able to talk about things very nice surroundings very courteous and very thoughtful all of them."
— North American Mental Health Services patient review"For a counseling service office it seems very unempathetic and emotionally disconnected (rude). ... Counseling and therapy is based on, listening skills, creating trust, patience, empathy, and communication. None of these qualities here."
— Crossroads Counseling patient review"Receiving treatment at Harmony place has been an amazing experience. The therapists are phenomenal and really put their hearts into helping heal clients from past trauma."
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