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Family MedicineCarmel, CA

★★★★★4.9/5196 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. Pablo Veliz): 5.0/5.0 (73)
  • Healthgrades (Dr. Jared Kozal): 4.7/5.0 (32)
  • Healthgrades (Dr. Angelfrey Armas Ruiz): 4.9/5.0 (57)
  • Vitals (Dr. Gregory S. Tapson): 4.7/5.0 (34)

What patients say

Patients praise

  • Patients frequently praise physicians for being attentive, kind, and thorough
  • Many doctors are described as excellent listeners who do not rush visits
  • High ratings for professional and caring staff at various practices

Common complaints

  • Allegations of professional negligence and inappropriate prescribing practices
  • Reports of unprofessional behavior, rudeness, and lack of follow-up care
  • Concerns regarding staff communication and administrative issues

In patients' words

"Dr. Veliz is excellent, very knowledgeable and provide kind and caring service. The Staff are friendly and courteous."

Healthgrades

"It was the worst experience I have ever had with a doctor. Dr. Kozal showed little concern or respect for me as a patient. He acted rude and unkind."

Healthgrades

"The best PCP in this town! He is warm, caring, extremely knowledgeable, doesn't rush his patients and actually listens."

Terry L. Franklin, MD website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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★★★★★4.9/5(312 reviews · 3 platforms)

Patients praise: Physicians and advanced practice providers are frequently described as kind, knowledgeable, and caring · Patients appreciate the quality of medical care and clinical attention provided by individual doctors.

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