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Psychiatrists and Psychiatric Nurses in Carlsbad, NM

PsychiatryCarlsbad, NM

★★★★☆3.5/521 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Julie Washabaugh, FNP-C): 5.0 star rating (1 review)
  • Birdeye (Carlos A. Olivas, MSN, PMHNP-BC): 5.0 star rating (1 review)
  • WebMD Care (Susan Caley): 5.0 out of 5 average rating (5 ratings)
  • Rehab.com (Carlsbad Mental Health – Villa de Esperanza): 3/5 overall (16 reviews)

What patients say

Patients praise

  • Providers reviewed were rated highly (e.g., 5/5 on Healthgrades, Birdeye, and WebMD Care)
  • Positive review language included the provider listening to patients

Common complaints

  • Patient complaints about appointment cancellations/no-shows and difficulty getting follow-up care (Rehab.com review text)
  • Negative experiences involving rude front desk/communications barriers (Rehab.com review text)
  • Legal/oversight action alleging Medicaid fraud at a Carlsbad-area mental health center

In patients' words

"“Carlos is the best psychiatrist i’ve seen in carlsbad. he actually listens to his patients.”"

Birdeye review for Carlos A. Olivas, MSN, PMHNP-BC

"“5 stars. They always cancel. Front dest is insanely rude and does not care about the lives of their customers… I’ve been struggling with suicidal tendencies… then cancel my appointments… No call from them.”"

Rehab.com review for Carlsbad Mental Health – Villa de Esperanza

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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