Cancer Care | Carlsbad Medical Center
Oncology • Carlsbad, NM
Ratings by platform
- CMS HCAHPS (Momentary Labs analysis): 2 out of 5 stars (219 surveys)
- Birdeye: 4.0 out of 5 stars (1,720 reviews)
- MedicalRecords.com: 1.9 out of 5 stars (71 reviews)
What patients say
Patients praise
- some patients report attentive and caring nursing staff
- availability of a range of cancer care services, including screenings and treatment
- multidisciplinary approach to cancer care
Common complaints
- high billing costs and surprise medical bills
- aggressive billing practices, including legal action against patients
- concerns about doctor and nurse communication efficacy
- lower patient satisfaction scores in areas like cleanliness and assistance
In patients' words
"$6,000 for 2.5 hours of care for the flu?? I’d hate to think what the full price is. ... Don’t go here if you can help it."
— MedicalRecords.com review"Carlsbad Medical Center is notorious for its high prices and aggressive billing practices."
— NPR Health News article"I received wonderful care during my surgery and stay at Carlsbad medical center. My doctor and all the nursing staff were comforting and very attentive."
— MedicalRecords.com reviewMore clinics in Carlsbad
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