Locations | Carlsbad, Artesia, New Mexico
Endocrinology • Carlsbad, NM
Ratings by platform
- Carlsbad Medical Center: 2 out of 5 (1,720 reviews (Birdeye))
- Artesia General Hospital: 98%-100% positive (internal survey) (Not explicitly stated (Q1 2025 Press Ganey survey))
What patients say
Patients praise
- Positive reports from OB/GYN and labor and delivery departments
- High patient satisfaction reported in internal hospital surveys at Artesia General Hospital
- Some staff members praised for professionalism and being caring
Common complaints
- Concerns regarding cleanliness and facility maintenance
- Complaints about high prices and aggressive billing practices
- Reports of poor communication and perceived rudeness from staff
- Wait times in the emergency department
In patients' words
"Carlsbad Medical Center is notorious for its high prices and aggressive billing practices."
— Georgia Public Broadcasting (recounting 2019/2020 events)"Housekeeping didn’t even bother to come and clean the room not even ONCE. I pulled trash and brought my own sanitary wipes doing it all myself."
— Birdeye review of Carlsbad Medical Center"100% of inpatient respondents said they were always treated with courtesy and respect by both their physician and nurse."
— Artesia General Hospital (Internal Q1 2025 Press Ganey survey)More clinics in Carlsbad
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