Pecos Valley Physician Group
Endocrinology • Carlsbad, NM
Ratings by platform
- Carlsbad Medical Center: 2/5 (1,720 reviews)
- Artesia General Hospital
What patients say
Patients praise
- Positive reports from OB/GYN and labor and delivery departments
- High patient satisfaction reported in internal hospital surveys at Artesia General Hospital
- Some staff members praised for professionalism and being caring
Common complaints
- Concerns regarding cleanliness and facility maintenance
- Complaints about high prices and aggressive billing practices
- Reports of poor communication and perceived rudeness from staff
- Wait times in the emergency department
In patients' words
"Carlsbad Medical Center is notorious for its high prices and aggressive billing practices."
— Georgia Public Broadcasting (recounting 2019/2020 events)"Housekeeping didn’t even bother to come and clean the room not even ONCE. I pulled trash and brought my own sanitary wipes doing it all myself."
— Birdeye review of Carlsbad Medical CenterMore clinics in Carlsbad
Dr. Robert T. Ferraro, MD
Patients praise: Professional and thorough during examinations · Patients felt listened to and informed regarding their care plans.
Holy Cross Medical Center
Patients praise: compassionate and collaborative care · effective management of chronic conditions (diabetes, weight, gut health).
Presbyterian Outpatient Nutrition Counseling Services
Patients praise: compassionate and personalized care · effective guidance for chronic conditions and inflammation.
Artesia General Hospital
Patients praise: many individual primary care physicians and nurse practitioners receive high ratings for compassion, bedside manner, and thorough communication · patients appreciate providers who take time to listen to concerns and explain conditions clearly.
Carlsbad Physical Therapy & Wellness Center
Patients praise: Professional and knowledgeable care · Attentive and compassionate staff members.
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