Presbyterian Medical Services Carlsbad Family Health Center BH
Behavioral Health • Carlsbad, NM
Ratings by platform
- Google My Business: 3.9/5 (42)
What patients say
Patients praise
- praise for expertise and bedside manner of specific providers like Dr. Susan Blankenship
- friendly and accommodating office staff members
- appreciation for efficient and comfortable procedures such as blood draws
- general satisfaction with the Presbyterian Medical Services network facilities
Common complaints
- some patients reported perceived arrogance from certain staff members
- reports of not feeling heard regarding health concerns
- complaints about rushed appointments
- instances where patients felt incorrect medication was prescribed
In patients' words
"She's never made us feel rushed or like we were just numbers. She speaks TO you and not at you, as many Dr.'s do."
— Patient review regarding Dr. Susan Blankenship"Unfortunately she was very arrogant and didn't listen to my concerns. The appointment was very rushed and come to find out (after seeing another dr) she didn't even prescribe me the correct medication for my situation."
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