Presbyterian Medical Services Carlsbad Family Health Center BH
Behavioral Health • Carlsbad, NM
Ratings by platform
- Google My Business: 3.9/5 (42 reviews)
What patients say
Patients praise
- praise for expertise and bedside manner of specific providers like Dr. Susan Blankenship
- friendly and accommodating office staff members
- appreciation for efficient and comfortable procedures such as blood draws
- general satisfaction with the Presbyterian Medical Services network facilities
Common complaints
- some patients reported perceived arrogance from certain staff members
- reports of not feeling heard regarding health concerns
- complaints about rushed appointments
- instances where patients felt incorrect medication was prescribed
In patients' words
"She's never made us feel rushed or like we were just numbers. She speaks TO you and not at you, as many Dr.'s do."
— Patient review regarding Dr. Susan Blankenship"Unfortunately she was very arrogant and didn't listen to my concerns. The appointment was very rushed and come to find out (after seeing another dr) she didn't even prescribe me the correct medication for my situation."
— Patient review regarding an experience with a provider at the centerMore clinics in Carlsbad
Artesia General Hospital
Patients praise: Compassionate and helpful staff · Effective psychiatric/mental health support.
Holy Cross Medical Center
Patients praise: compassionate and collaborative care · effective management of chronic conditions (diabetes, weight, gut health).
Presbyterian Outpatient Nutrition Counseling Services
Patients praise: compassionate and personalized care · effective guidance for chronic conditions and inflammation.
Artesia General Hospital
Patients praise: many individual primary care physicians and nurse practitioners receive high ratings for compassion, bedside manner, and thorough communication · patients appreciate providers who take time to listen to concerns and explain conditions clearly.
Carlsbad Physical Therapy & Wellness Center
Patients praise: Professional and knowledgeable care · Attentive and compassionate staff members.
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