Sports Rehabilitation | Southern Illinois Healthcare
Sports Medicine • Carbondale, IL
Ratings by platform
- Trustburn: 4.0/5.0 (Aggregate of 11 reviews on Trustburn) (11 reviews)
- Birdeye: 3.0/5.0 (Aggregate of 2 reviews) (2 reviews)
What patients say
Patients praise
- Professional and helpful medical staff reported in some instances
- Informative and user-friendly website for finding services
- Specific providers noted for being thorough, compassionate, and effective in their treatment plans
- High patient recommendation rates for specific SIH facilities (e.g., St. Joseph Memorial Hospital)
Common complaints
- Billing and insurance processing issues, including threats of collections despite payment history
- Long wait times in emergency and outpatient settings
- Reports of feeling unheard or experiencing inadequate care in emergency departments
- Mixed feedback on staff empathy and personalized attention
In patients' words
"I had a wonderful experience with Southern Illinois Healthcare. The staff was attentive and caring, making sure all my needs were met."
— Trustburn review"You'll suffer for 5 plus hours before being treated. They're short staffed, No beds available, and overwhelmed."
— LocalGuideWorld review of SIH Memorial Hospital of Carbondale"This company is a joke! They are monopolizing our region and not caring for people. I just spent 30 minutes on hold after being told I had a zero minute wait..."
— Birdeye review of Southern Illinois HealthcareMore clinics in Carbondale
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