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Outpatient Behavioral Health | Southern Illinois Healthcare

Behavioral HealthCarbondale, IL

★★★★☆4.0/511 reviews across 1 platforms

Ratings by platform

  • Facebook: 78% recommendation rate (273 reviews)
  • Trustburn: 4.0/5 stars (11 reviews)

What patients say

Patients praise

  • attentive and professional staff in certain departments
  • user-friendly website for informational resources

Common complaints

  • reports of rude staff interaction when seeking help
  • perceived lack of comprehensive behavioral health diagnosis services in outpatient settings

In patients' words

"referred to their behavior health department who were rude the moment they answered the phone and proceeded to inform me they don't offer diagnosis, only medication, then referred me back to my general practitioner for mental health diagnosis."

LocalGuideWorld review

"The staff was attentive and caring, making sure all my needs were met. The website sih.net was user-friendly and provided all the necessary resources."

Trustburn review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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