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Cape May Crisis Info

Mental HealthCape May, NJ

★★★★★4.8/52,392 reviews across 2 platforms

Ratings by platform

  • Rehab.com: 2.07/5 (60 reviews)
  • Birdeye: 4.9/5 (2,332 reviews (note: for a different facility, Cape Regional Urgent Care))

What patients say

Patients praise

  • Some individual therapists were described as helpful
  • Occasional mention of positive follow-up calls in related urgent care settings

Common complaints

  • Difficulty reaching staff and poor communication
  • Scheduling delays and long wait times for appointments
  • Concerns regarding medication management and refills
  • Perceived lack of empathy from providers
  • Unprofessionalism during intake or consultation sessions

In patients' words

"They never call us back and now I have to wait for 3 weeks to see my counselor... I’m leaving messages on the nurses voicemail and I never get anywhere."

LocalityBiz review for Acenda Integrated Health Counseling & Wellness Center

"If I could rate it lower I would. First time going i was told i was ubgrateful... Was with a therapist who was great but she moved out of network after a month and a half."

Rehab.com review for Cape Counseling Services

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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