Convenient Care, Walk-In Clinic, fast, prompt - Graham Health System
Urgent Care • Canton, IL
Ratings by platform
- Healthgrades: 68% recommend (Healthgrades) (Not explicitly stated total count)
- MedicalRecords.com: 2.9/5 stars (16 reviews)
What patients say
Patients praise
- Prompt and efficient service in the ER from some staff
- Exceptional care provided by specific doctors and nurses
- Compassionate and professional treatment reported by many patients and their families
- Appreciation for the community-focused, convenient, and accessible care options
Common complaints
- Long wait times in ER and for scheduled appointments
- Complaints about rude, indifferent, or unprofessional staff behavior
- Concerns regarding billing practices, specifically unexpected costs and lack of communication
- Negative experiences with diagnosis and follow-up care
In patients' words
"Angels in Scrubs! We brought my mom to the ER in October 2021. Those doctors and nurses listened, responded with care and concern... They responded with compassion and professionalism."
— Graham Health System website (patient testimonial)"Will not return. Went in for a covid test... Few weeks later got 3 bills totaling over $700... This is an abuse in the medical billing industry... Highly recommend you find somewhere else if you don’t have insurance."
— LocalityBiz review"The ER doctors and nurses were fantastic! Beats OSF and Methodist in Peoria for sure. They were fast, professional, and knew exactly what I needed."
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