OSF OnCall In-Person Urgent Care
Urgent Care • Canton, IL
Ratings by platform
- Google/Birdeye (Danville location): 4.5/5 (132 reviews)
- Google/Birdeye (Ottawa location): 4.3/5 (209 reviews)
- Google/Birdeye (Evergreen Park location): 4.0/5 (180 reviews)
What patients say
Patients praise
- Attentive, friendly, and professional staff
- Quick and efficient service during off-peak times
- Convenience of onsite prescription filling at some locations
- Clear and compassionate communication from providers
- Clean and well-maintained facilities
Common complaints
- Lengthy and inconsistent wait times
- Challenges in reaching staff or receiving timely communication/callbacks
- Issues with prescription handling or miscommunication with pharmacies
- Administrative or procedural complaints regarding tablet check-ins and registration
- Inconsistent provider expertise or perceived lack of thoroughness
In patients' words
"Every interaction I’ve had with every person here has been pleasant! Quick, personable, and knowledgeable personals on every level from front desk to Nurse practitioners etc.!"
— Birdeye review (Danville)"I was told to complete a 30 minute questioner on an iPad before speaking to a doctor, and then it was clear that the doctor didn't even read my responses because he was clueless when he came in the room."
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