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Aultman Medical Group Family Medicine of Stark County

Primary Care • Canton, OH

Ratings by platform

  • UniLocal (5 reviews)
  • LocalityBiz: 1/5

What patients say

Patients praise

  • Appreciation for specific doctors and nurse practitioners for their attentiveness and personalized care
  • Patients feeling heard and not rushed once they see the provider
  • Convenience of being able to access primary care and routine procedures in one group practice setting

Common complaints

  • Long wait times for appointments and in the office
  • Rudeness or lack of professionalism from front desk and administrative staff
  • Difficulties with communication (e.g., nurse lines not returning calls) and prescription management
  • Perceived issues with office policies, such as separate appointments for lab work and consultations
  • Occasional complaints about specific providers' bedside manner or patient care decisions

In patients' words

"I never feel rushed with Dr. Metzger or any of the other providers that see me. To me, the wait is worth the service."

— UniLocal Reviewer

"I'm shocked how little this office cares about it patients. I've been trying to get a prescription filled for 3 days... The sad part is that this isn't the first, second, or third time."

— LocalityBiz Reviewer

"At Family Medicine, you have to come in on two different days… one day for your blood work and another day for your appointment. This also means that I end up paying two $ 15 copays ($ 30 total)."

— UniLocal Reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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