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Gastroenterology Specialists, Inc.

Gastroenterology • Canton, OH

What patients say

Patients praise

  • Many patients report high satisfaction with the medical competence and professionalism of specific individual physicians
  • Clinicians praised for being thorough, kind, and effective in finding the root cause of symptoms
  • Some patients report positive, smooth experiences with diagnostic procedures like colonoscopies and endoscopies
  • Staff in certain offices described as kind and helpful

Common complaints

  • Complaints regarding disorganized office management and slow responsiveness to patient inquiries
  • Reports of long wait times for appointments and procedures, including claims of intentional overbooking
  • Concerns about procedural cleanliness and subsequent patient illness
  • Instances of unprofessional or dismissive staff interactions
  • Mixed patient experiences regarding the quality of communication and bedside manner of specific physicians

In patients' words

"Dr. Khetarpal is the best. Dr. Kheterpal is kind, thorough and listens."

— Healthgrades review

"This clinic is the most disorganized mess of a doctor's office I have ever experienced. They overbook procedures... I waited nearly 3 hours... Don't walk away from this clinic, run!!"

— LocalityBiz review

"Very rude staff. They talk to you like you are stupid. Dr is amazing."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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