
Gastroenterology Specialists, Inc.
Gastroenterology • Canton, OH
What patients say
Patients praise
- Many patients report high satisfaction with the medical competence and professionalism of specific individual physicians
- Clinicians praised for being thorough, kind, and effective in finding the root cause of symptoms
- Some patients report positive, smooth experiences with diagnostic procedures like colonoscopies and endoscopies
- Staff in certain offices described as kind and helpful
Common complaints
- Complaints regarding disorganized office management and slow responsiveness to patient inquiries
- Reports of long wait times for appointments and procedures, including claims of intentional overbooking
- Concerns about procedural cleanliness and subsequent patient illness
- Instances of unprofessional or dismissive staff interactions
- Mixed patient experiences regarding the quality of communication and bedside manner of specific physicians
In patients' words
"Dr. Khetarpal is the best. Dr. Kheterpal is kind, thorough and listens."
— Healthgrades review"This clinic is the most disorganized mess of a doctor's office I have ever experienced. They overbook procedures... I waited nearly 3 hours... Don't walk away from this clinic, run!!"
— LocalityBiz review"Very rude staff. They talk to you like you are stupid. Dr is amazing."
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