Gastroenterology & Hepatology Specialists – Excellence in Patient ...
Gastroenterology • Canton, OH
Ratings by platform
- Yelp/MapQuest: 1.5 stars (average of 6 reviews) (6 reviews)
- MedicalNewsToday (Dr. Sameh Kamel): 2.7 out of 5 stars (17 reviews)
- Vitals (Dr. Nabil A. Fahmy): 3.3 out of 5 stars (33 reviews)
- WebMD/Vitals (Dr. Zuoliang Xiao): 4.0 out of 5 stars (11-13 reviews)
What patients say
Patients praise
- Some patients report professional and helpful clinical experiences with specific doctors
- Skilled medical care for procedures like colonoscopies and endoscopies
- Recognition as an established provider for GI services in the area
Common complaints
- Difficulty reaching office via phone and unresponsive to voicemails
- Unprofessional or rude staff behavior
- Issues with billing communication and documentation
- Long wait times for appointments and scheduling difficulties
In patients' words
"They haven't answered their phones ever. You don't get a live person... when you leave voicemails over and over they never call."
— Patient review on LocalityBiz"The office personnel is very rude... is inconvenienced by the presence of patients."
— Patient review on Yelp/MapQuest"My experience was great. I had a colonoscopy today with Dr. Sameh Kamel... Everything went good... Dr. Kamel was very nice too."
— Patient review on LocalityBiz"The only negative is that appointments are schedule MONTHS in advance. It’s an extremely busy office."
— Patient review on MedicalNewsTodayMore clinics in Canton
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