Graham Medical Group
Otolaryngology • Canton, IL
What patients say
Patients praise
- Some patients report kind, thorough, and professional interactions with specific providers and staff
- Successful surgical outcomes for some patients, leading to improved quality of life
- Generally positive feedback on office environment and cleanliness in some instances
- Aggregated high ratings for specific nurse practitioners and audiologists within larger practice groups
Common complaints
- Dismissive, rushed, or rude bedside manner from certain providers
- Difficulty scheduling appointments and reaching the office directly due to centralized routing systems
- Reports of inadequate diagnostic procedures, such as refusing to perform necessary cultures or exams
- Long wait times for appointments and follow-up care
- Poor communication, including unreturned phone calls and lack of follow-up on patient concerns
More clinics in Canton
Northwest ENT
Patients praise: Highly recommended ENT for complex issues with clear explanations and compassionate approach (Dr. Van Tuyl) · Positive patient experiences describing the practice as efficient, professional, friendly, and taking care of infections quickly (Northwest ENT).
Layne Stambaugh
Patients praise: solution-oriented care · polite and understanding bedside manner.
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