Emergency Care - Graham Health System
Emergency Medicine • Canton, IL
Ratings by platform
- MedicalRecords.com: 2.9/5 (16)
- Healthgrades / Illinois Hospital Report Card (HCAHPS): 68% recommend (equal to national average) (N/A)
- Yelp (via MapQuest): 2.0/5 (7)
What patients say
Patients praise
- Some patients praise the professionalism and skill of specific doctors and nurses
- Positive experiences with non-emergency or elective procedures and surgeries
- Instances of quick and efficient care in the emergency department for some patients
Common complaints
- Long emergency department wait times
- Dissatisfaction with staff attitude and perceived rudeness
- Concerns regarding quality of medical care and diagnostic accuracy
- Reports of poor bedside manner from some emergency department physicians
In patients' words
"The ER doctors and nurses were fantastic! Beats OSF and Methodist in Peoria for sure. They were fast, professional, and knew exactly what I needed."
— MedicalRecords.com review"Horrible experience on Sunday. Had 3 nurses outside my door say “well our day just went to hell there’s 4 more people in the lobby. “ then came into my room called me names and treated me very poorly and very rudely."
— MedicalRecords.com review"Emergency room Dr. Benard is the absolute worst, especially towards women! Every social media platform has numerous complaints about him. He doesn't care at all and doesn't even try to act like he..."
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