Concentra
Urgent Care • Camden, NJ
Ratings by platform
- Google/Birdeye: 4.2/5 (254 reviews)
- Aggregated data: 4.3/5 (266 reviews)
What patients say
Patients praise
- Professional and informative medical staff in some instances
- Efficient service for some patients who reported quick, organized experiences
- Friendly front desk staff at times
- Convenient location for occupational health services
Common complaints
- Long wait times for appointments and services, including drug screenings
- Unprofessional staff conduct or perceived lack of urgency
- Inconsistent communication regarding wait times and procedures
- Concerns about administrative processes, such as duplicate paperwork
In patients' words
"All I have to do is pee in a cup! It’s a drug test for my new job! Why does it take 2 hours to get called??!!!!"
— Patient review via Birdeye/Google"If I could give it zero stars, I would. I had to go here for a new hire physical for my employment. My appointment was 9am and I didn’t leave until 2:13pm. The staff weren’t rude but they weren’t friendly either. Most of them had very nice nasty attitudes."
— Patient review via LocalityBiz"Short wait time. Concentra provided quick and efficient services. All staff were very cordial, professional and informative when answering questions."
— Patient review via Toprated BusinessMore clinics in Camden
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