
New Jersey Imaging Network
Radiology • Camden, NJ
What patients say
Patients praise
- Professional, considerate, and helpful technicians and clinical staff
- Efficient and timely service at specific locations
- Clean facilities
- Supportive care during medical imaging procedures
Common complaints
- Difficulty and long wait times on phone systems for scheduling
- Concerns regarding billing, pricing accuracy, and unexpected co-pay requirements
- Outsourced scheduling service language barriers and unprofessionalism
- Occasional administrative or registration errors
In patients' words
"The customer service for appointment is incompetent, is outsourced so you cannot understand what they are saying."
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