Imaging Center Locations | New Jersey Imaging Network - RadNet
Radiology • Camden, NJ
Ratings by platform
- Better Business Bureau (BBB): Not accredited by BBB, with 38 complaints filed (covering 3-year period) (38 complaints (BBB))
- Birdeye (Blackwood/Washington Township area): 4.9 out of 5 stars (1,919 reviews)
- Healthgrades/Yelp (Haddon Heights): 1.0 to 3.0 stars (varies by platform) (Low volume of reviews at specific Haddon Heights location)
What patients say
Patients praise
- Professional, considerate, and helpful technicians and clinical staff
- Efficient and timely service at specific locations
- Clean facilities
- Supportive care during medical imaging procedures
Common complaints
- Difficulty and long wait times on phone systems for scheduling
- Concerns regarding billing, pricing accuracy, and unexpected co-pay requirements
- Outsourced scheduling service language barriers and unprofessionalism
- Occasional administrative or registration errors
In patients' words
"If I could give zero stars, I would. Price gouging, they lie about cost, you get there and the price doubles and there is an up-front co-pay."
— Better Business Bureau review"Worst customer service from scheduling to the front desk to their billing department. Stay away."
— Birdeye review (Turnersville/RadNet)"I am so very grateful to the entire staff at NJIN in Washington TWP for making my MRI experience a truly pleasant one."
— MapQuest/Yelp review (Washington Township/RadNet)"The customer service for appointment is incompetent, is outsourced so you cannot understand what they are saying."
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