Infectious Diseases in Camden, NJ - Cooper University Health Care
Infectious Diseases • Camden, NJ
Ratings by platform
- Cooper University Health Care Physician Profile: 4.8/5 (33 ratings, 10 reviews (Dr. Karen Young Ha))
- Cooper University Health Care Physician Profile: 5.0/5 (44 ratings, 19 reviews (Dr. Henry S. Fraimow))
- Birdeye (Emergency Room): 2.5/5 (659 reviews)
What patients say
Patients praise
- High patient satisfaction and praise for specific infectious disease specialists (e.g., Dr. Ha, Dr. Fraimow, Dr. Kim)
- Doctors described as caring, thorough, professional, and excellent at explaining medical conditions
- Staff in specialized outpatient clinics (e.g., Infectious Diseases at Sheridan Pavilion) often described as awesome, respectful, and helpful with resources
- Reports of doctors being highly available to patients for urgent medical needs
Common complaints
- Reports of long wait times and poor communication in emergency settings
- Dissatisfaction with administrative processes, such as appointment scheduling and billing transparency
- Instances of perceived medical negligence or lack of follow-up care in some departments
- Reports of unhelpful or unprofessional staff in certain patient-facing roles
- Concerns regarding facility cleanliness in some areas
In patients' words
"The staff is always responsive and caring , the Doctor is like none other , actually cares how things are going and explains test numbers and results."
— Patient review of Dr. Henry Fraimow"This particular office can deal with a very difficult patient base. Staff in this office is incredibly awesome. They treat everyone with respect and always deal with a difficult situation professionally and courteously."
— Patient review of Dr. Karen Young Ha's office"They put her on the Kelemen building in a disgusting dirty room... they don’t communicate with me at all. They don’t help with anything at all."
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