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Cooper Center for Healing

Addiction Medicine • Camden, NJ

Ratings by platform

  • General consumer review websites: 1.0/5
  • Leapfrog Group and U.S. News & World Report

What patients say

Patients praise

  • high performance rating in multiple adult procedures and conditions by national benchmarks
  • strong patient willingness to recommend for elective procedures according to clinical survey data
  • access to compassionate and comprehensive addiction medicine expertise

Common complaints

  • concerns about cleanliness of hospital facilities
  • difficulties with communication and staff responsiveness
  • reports of long wait times for beds and emergency care services
  • frustrations regarding billing, scheduling, and administrative processes
  • perceived lack of patient empathy or patient-centered care

In patients' words

"The entire stay Ive felt like no one took the time to hear me out or how I felt about anything... I hate this hospital, Ive hated my entire stay."

— Better Business Bureau Complaint

"The staff was knowledgeable, patient, and. Cooper treated us like family, not just a case number."

— Detox To Rehab Directory

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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