Urology in Cambridge, MA - Primary Care | Specialists | Physicians
Urology • Cambridge, MA
Ratings by platform
- Vitals: Varies; Dr. James C. Ku has mixed reviews with some high praise and some critical feedback. (23 ratings (Vitals))
- Vitals, WebMD: Generally positive; Dr. John Feldman is rated 3.8/5 on Vitals and 4.5/5 on WebMD. (18 ratings (Vitals), 16 ratings (WebMD))
- WebMD: 4.0/5 (4 ratings)
- Vitals: 2.5/5 (4 ratings)
What patients say
Patients praise
- High clinical expertise and knowledge
- Compassionate care in emergency or serious illness situations
- Effective medical solutions and treatments provided
- Courteous and professional staff in some instances
Common complaints
- Poor office staff communication and helpfulness
- Long wait times
- Perceived lack of empathy or poor bedside manner
- Insufficient follow-up after diagnostic tests or appointments
- Feeling rushed during consultations
In patients' words
"Dr. Ku has been a great asset to my list of doctors for his ability to listen, provide answers, follow up with me and was a thorough surgeon both during and after surgery a few months ago."
— Vitals patient review for Dr. James C. Ku"I paid money for basically 10 minutes of him asking questions. Arrived late, and he doesn't seem that friendly honestly. He didn't really explain anything."
— Vitals patient review for Dr. John Feldman"It's probably not fair to review the dr. when he never even met with the patient but i can tell you his office staff is awful!!... couldn't have been less caring about the 86 y.o. patient!!"
— Vitals patient review for Dr. James C. Ku's officeMore clinics in Cambridge
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