Urology - Cambridge Health Alliance
Urology • Cambridge, MA
Ratings by platform
- US News & World Report (Urology specific): 2/5 (based on 9 patient experience ratings for urologists) (9)
- Momentary / CMS HCAHPS: 3/5 (overall hospital) (410 (CMS HCAHPS surveys))
- RateMDs (Hospital): 1.5/5 (7)
- Yelp (Hospital): 1.9/5 (80)
What patients say
Patients praise
- Professional and knowledgeable care from some individual urologists
- Generally perceived as fine for routine medical needs and general specialty care
- Staff noted as attentive and professional in some urological service contexts
Common complaints
- Reports of administrative issues such as forgotten test orders or long appointment wait times
- Mixed bedside manner experiences with individual urologists, ranging from condescending to professional
- Concerns regarding perceived lack of thoroughness or focus on research over patient care in specific instances
In patients' words
"urology staff on one occasion forgot to order a test, and on another [there were issues]"
— Reddit (r/boston)"Dr. Liou is really professional and knowledgeable and explains everything that he’s doing and takes as much time as he needs to talk to you and has really good bedside manner"
— Unilocal review"This was such an unprofessional workplace with a lack of consideration for its patients. Never again..."
— Healthgrades review of a CHA urologistMore clinics in Cambridge
Diabetes & Endocrinology
Patients praise: Knowledgeable and thorough consultants · Empathetic, kind, and attentive bedside manner.
Tidewater Physical Therapy Cambridge!
Patients praise: Courteous, attentive, and professional staff · Knowledgeable and caring therapists.
Midshore Surgical Eye Center: Cambridge LASIK Easton MD | Eye ...
Patients praise: attentive and personalized eye care · highest quality in eye care.
UM SMG – Cardiology at Cambridge | UM Shore Regional Health
Patients praise: Knowledgeable and professional care · Compassionate and empathetic physicians.
Comparing your options?
Browse other Urology clinics, or filter by state and specialty to compare patient ratings.