Rheumatology - Cambridge Health Alliance
Rheumatology • Cambridge, MA
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.2 out of 5 stars (1,375 reviews)
- WebMD Care (for a specific rheumatologist): 4.0 out of 5 stars (3 ratings (1 review))
What patients say
Patients praise
- Patients often report positive experiences with individual physicians, noting their compassion and expertise
- General appreciation for the clinical quality and care provided by doctors
- Staff are frequently described as courteous in specific clinical settings
Common complaints
- Dissatisfaction with administrative and billing services
- Reports of difficulty scheduling appointments or requirements for telehealth pre-visits
- Instances of poor communication or perceived dismissiveness from non-physician staff
In patients' words
"Dr. Paik was the best!!! Unfortunately, he has left the CHA practice. He was compassionate, listened well and explained everything perfectly."
— WebMD Care patient review"Administrative services suck but I really like my doctor."
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