Gastroenterology - Cambridge Health Alliance
Gastroenterology • Cambridge, MA
Ratings by platform
- US News & World Report (Gastroenterology): 4/5 (Aggregate) (18 reviews)
- Healthgrades (Dr. Paul Lesser): 3.0/5.0 (8 reviews)
- Healthgrades (Dr. John Chobanian): 4.0/5.0 (12 reviews)
- US News & World Report (Dr. Michael C. Payne): 4/5 (17 reviews)
What patients say
Patients praise
- Knowledgeable and expert medical care from specific providers
- Effective communication and explanation of conditions by certain doctors
- Efficient and professional nursing staff during procedures
- Compassionate care from some specialists
Common complaints
- Perceived lack of compassion or empathy from some providers
- Difficulty with navigating the administrative system
- Concerns regarding medical diagnostic thoroughness and communication
- Instances of long wait times and issues with administrative staff
In patients' words
"Extremely poor experience. Dr. Lesser continually downplayed my symptoms and the entire reason for the visit. He wasted my time and actively made it more difficult for my issues to be treated by other physicians."
— Healthgrades (Dr. Paul Lesser review)"This Dr. listens. He speaks intelligently to patients and takes time to answer questions! Far better than the experiences w/ Law. Mem GI drs."
— Healthgrades (Dr. John Chobanian review)"I've been having mixed feelings about them overall. The PCPs there seem to be very good, but it's hard to work with the system."
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