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Midwest Eye Centers

Optometry • Calumet City, IL

★★☆☆☆1.6/512 reviews across 2 platforms

Ratings by platform

  • Yelp: 1.6/5 (12 reviews)
  • BestProsInTown (185 reviews)

What patients say

Patients praise

  • efficient and friendly service for some patients
  • updated and advanced medical equipment/technology
  • professional care provided by some doctors
  • some staff members noted for being helpful and accommodating

Common complaints

  • long wait times for appointments
  • perceived incompetence and lack of care from front desk staff
  • poor communication regarding appointments and billing issues
  • unprofessional behavior by staff (e.g., rude comments)
  • difficulty reaching offices or scheduling issues

In patients' words

"BAD EXPERIENCE! The front desk staff simply does not care. They will make you wait without an explanation."

— MapQuest/Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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