Ophthalmologist Calumet City, IL - Midwest Eye Centers
Optometry • Calumet City, IL
Ratings by platform
- Yelp: 1.6/5 stars (Yelp) (12 reviews)
- BestProsInTown: 185 reviews (total) (185)
What patients say
Patients praise
- efficient and friendly service for some patients
- updated and advanced medical equipment/technology
- professional care provided by some doctors
- some staff members noted for being helpful and accommodating
Common complaints
- long wait times for appointments
- perceived incompetence and lack of care from front desk staff
- poor communication regarding appointments and billing issues
- unprofessional behavior by staff (e.g., rude comments)
- difficulty reaching offices or scheduling issues
In patients' words
"BAD EXPERIENCE! The front desk staff simply does not care. They will make you wait without an explanation."
— MapQuest/Yelp user review"One staff member, Marianna, was particularly praised for going the extra mile to help patients in urgent situations, demonstrating true professionalism and excellent customer service."
— BestProsInTown summary of reviewsMore clinics in Calumet City
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