Eye Doctors, Eye Exams & Glasses in Calumet City at Value City ...
Optometry • Calumet City, IL
Ratings by platform
- America's Best (Calumet City, Value City Shopping Center): 4.2/5 average (348 reviewers) (348)
- Midwest Eye Center (Calumet City) on Yelp: 1.0-star (from the highlighted Yelp review context) (14 reviews)
- LensCrafters (Calumet City, 1320 Torrence Ave) on Chicago Consumers' Checkbook: 69% gave a 'superior' overall rating; 22 ratings (22)
What patients say
Patients praise
- Convenient access to eye exams and glasses at the Value City Shopping Center location (America's Best promotion)
- Some customers describe friendly, patient staff and thorough exams (LensCrafters/Doctors of Optometry reviews)
- High share of positive ratings for LensCrafters ('superior' overall rating reported by Checkbook)
Common complaints
- Customer service and scheduling/communication complaints (America's Best reviews describe difficult calls, unpleasant attitude, delays)
- Problems with replacement glasses and responsiveness (Visionworks/Vitals review)
- Negative experiences with test administration and rude staff (Midwest Eye Center Yelp review highlight)
In patients' words
"“Customer service trash… I spoke to 33 different people before my appointment…”"
— promallu.com (America's Best Contacts Calumet City)"“The staff is beyond incompetent. They gave my father the wrong eye test after waiting an hour and a half…”"
— Yelp (Midwest Eye Center - Calumet City)"“These guys suck been trying 2 get replacement glasses 4 over 2 months. They have no care or concern…”"
— Vitals.com (Dr. Visionworks River Oaks Center)More clinics in Calumet City
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A & S Divine Healthcare - Medical Clinic in Calumet City, IL
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OBGYN In Calumet City - Chicago - Women's Health Group
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