Oak Street Health
Geriatric Medicine • Calumet City, IL
Ratings by platform
- Comparably: 1.9/5 (26 reviews)
What patients say
Patients praise
- Friendly front desk staff reported in isolated instances
- Corporate marketing highlights patient-focused care models
Common complaints
- Long wait times for appointments and during visits
- Communication issues, including difficulty reaching staff and lack of follow-up
- Perceived unprofessionalism or lack of care from staff and providers
- Concerns regarding billing practices and unnecessary testing/medication recommendations
- Frustration with automated systems, appointment cancellations, and notifications
In patients' words
"Very rude, uncaring and unprofessional. Refused to ..."
— Trustpilot"Still haven't seen a Doctor. Having tests beyond belief. ... This place is scary."
— Trustpilot"The front desk staff was very friendly. However the nurse/practitioner REMOVEDwill go down as one of the most arrogant and condescending person I have ever met."
— BBB Customer ReviewsMore clinics in Calumet City
UChicago Medicine at Ingalls
Patients praise: Some staff members, such as front desk and nursing personnel, noted as friendly or amazing by certain patients · Convenient location and walk-in accessibility for some services.
Bone and Joint Physicians
Patients praise: professional and skilled doctors · effective surgical outcomes.
A & S Divine Healthcare
Patients praise: Excellent customer service · Knowledgeable and caring practitioners.
Womens Health Group Chicago
Patients praise: Professional and polite staff · Thorough examinations.
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