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UChicago Medicine at Ingalls

Geriatric Medicine • Calumet City, IL

★★☆☆☆2.3/5241 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.3/5 (240 reviews)
  • Healthgrades: 2.0/5 (1 review)

What patients say

Patients praise

  • Some staff members, such as front desk and nursing personnel, noted as friendly or amazing by certain patients
  • Convenient location and walk-in accessibility for some services

Common complaints

  • Long wait times and delayed assistance
  • Perceived rude or unprofessional behavior by staff and nurses
  • Concerns regarding billing practices and potential double-charging
  • Reports of disorganized administrative and scheduling processes
  • Formal complaints filed regarding patient rights, including visitation and medical records access

In patients' words

"This is worst place for medical help! We were there over 4 hours before anyone tried to assist us, we were there with an ill newborn with a temperature over 100!"

— A-Better-Place.com user review

"Avoid this urgent care and go to the ER, I waited 4 hours to see the one doctor working on a Saturday night... He didn't wash or sanitize his hands between patients."

— Birdeye user review

"The day prior to her appointment, the office called and needed her insurance... On the day of the appointment, 40 minutes prior, they call to notify that the insurance would not work with the doctor. Overall, not very thorough and just come off sloppy."

— Healthgrades user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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