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El Centro Regional Medical Center

Psychiatry • Calexico, CA

What patients say

Patients praise

  • Professionalism of some specific staff members in outpatient care
  • Helpfulness of front desk staff in certain instances
  • Some positive experiences with specific doctors or post-care planning

Common complaints

  • Long wait times in emergency and outpatient settings
  • Rude, unprofessional, or uncaring staff behavior at reception and triage
  • Perceived lack of medical competence or poor diagnostic accuracy in some cases
  • Concerns about facility cleanliness and environment

In patients' words

"How much time most or all patients wait more than 3 or 4 hours siting there just to see our doctor?"

— Patient comment, Free Clinic Directory

"Emergency room staff is so rude... No protocols in place, they stress you out and make your situation worse."

— Patient review, Promallu

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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