
El Centro Regional Medical Center
Psychiatry • Calexico, CA
What patients say
Patients praise
- Professionalism of some specific staff members in outpatient care
- Helpfulness of front desk staff in certain instances
- Some positive experiences with specific doctors or post-care planning
Common complaints
- Long wait times in emergency and outpatient settings
- Rude, unprofessional, or uncaring staff behavior at reception and triage
- Perceived lack of medical competence or poor diagnostic accuracy in some cases
- Concerns about facility cleanliness and environment
In patients' words
"How much time most or all patients wait more than 3 or 4 hours siting there just to see our doctor?"
— Patient comment, Free Clinic Directory"Emergency room staff is so rude... No protocols in place, they stress you out and make your situation worse."
— Patient review, PromalluMore clinics in Calexico
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