Pacific Eye Institute
Ophthalmology • Calexico, CA
Ratings by platform
- Birdeye - Temecula Eye Center Optometry: 4.9/5 (862 reviews)
What patients say
Patients praise
- High satisfaction with surgical outcomes, particularly cataract surgery
- Professional, friendly, and compassionate staff and doctors
- Thorough explanations of procedures and conditions
- Compassionate and effective care for elderly patients
- Long-term patient loyalty to practices
Common complaints
- Long wait times for appointments
- Lack of empathy, poor communication, or dismissiveness from some providers
- Dissatisfaction with office staff or optometry department services
- Confusion regarding insurance or pharmacy recommendations
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