ECRMC Calexico Outpatient Center | Clinica en Calexico, CA
Occupational Medicine • Calexico, CA
Ratings by platform
- Birdeye (via Google ratings): 4.2 star rating (37 reviews)
- Promallu aggregated rating (El Centro Regional Medical Center): 2.9/5 average rating (377 total reviews)
What patients say
Patients praise
- Generally courteous/professional staff experience (e.g., front desk helpful; x-rays with courtesy)
- Some patients report being seen quickly and satisfaction with staff professionalism/care (in aggregated pages)
Common complaints
- Appointment/check-in delays and long wait times reported
- Front desk/triage behavior described as rules-based and causing frustration; some reports of rude or stressful treatment
- Low overall aggregated hospital rating (not necessarily limited to the outpatient center)
In patients' words
"“Excellent service at the Calexico Outpatient Center… The front desk staff is also very professional and helpful…”"
— freeclinicdirectory.org (comment on ECRMC Calexico Outpatient Center)"“I was schedule an appointment… and I get there… the front desk lady told me that I was late… will have to be rescheduling again… How much time most or all patients wait more than 3 or 4 hours…”"
— freeclinicdirectory.org (comment on ECRMC Calexico Outpatient Center)"“Emergency room staff is so rude… Wait time is approx 4-6hrs… Do not recommend…”"
— promallu.com (El Centro Regional Medical Center reviews/ratings page; not specifically the outpatient center)More clinics in Calexico
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