Innercare – Calexico
Neurology • Calexico, CA
Ratings by platform
- Aggregate review platforms: 3.6/5 (37)
- Birdeye (Innercare - Calexico Dental): 3.5/5 (41)
- Google My Business (reported): 2.1/5 (15)
What patients say
Patients praise
- Some patients find the staff professional and helpful
- Some patients appreciate the comprehensive services offered at one location, including pharmacy and after-hours care
Common complaints
- Long wait times even with appointments
- Perceived rudeness or lack of compassion from staff and providers
- Scheduling issues and communication difficulties
- Restrictive policies (e.g., regarding spouses/parents accompanying patients)
- Perceived lack of attentiveness to patient concerns or medical history
- Difficulty getting follow-up or prescriptions managed timely
In patients' words
"Called in for an appointment them telling me it will ve faster with an appointment. Got here 5 mins before and still 2 hr wait this is unbelievable this appointment isnt even for me it’s for my son who is 4. You guys need new staff or get your Priorities together."
— Diratlas (Innercare - Calexico Dental)"We have never been to a medical office with such lack of care and never have heard a medical office say spouses are not allowed in the room today my wife is getting a sonogram and they refuse to let me see anything 100 percent do not recommend this office if you have the option."
— Tedereka (Innercare - Calexico)"I’ve had an excellent experience with this office. The staff is friendly, professional, and efficient—from the front desk to the nurses and providers. I have never felt rushed during my visits. The doctor takes the time to listen, explain things clearly, and answer all my questions."
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