Cahokia Heights
Primary Care • Cahokia, IL
Ratings by platform
- LocalityBiz: 1.4/5 (Aggregate across multiple listings) (1,851 (Aggregate for the region))
What patients say
Patients praise
- Compassionate, kind, and respectful interactions with specific providers (e.g., pediatricians)
- Helpful and educational approach to patient care by some staff members
- Clean, comfortable, and welcoming environment reported by some patients
- Accessible and accommodating scheduling experiences reported by long-term patients
Common complaints
- Long wait times for appointments and delays in service
- Communication issues with office staff, including reported rudeness and unresponsiveness
- Difficulty accessing medication refills and lack of responsiveness from providers
- Administrative frustrations with scheduling and system errors
In patients' words
"Dr. Gray has wonderful bedside manners and is very caring and compassionate when it come to my children. I can call her office when something comes up and they quickly fit me in."
— Patient Review (LocalityBiz)"She has left me without medications... MULTIPLE times because she has been MIA and unable to be reached - despite me leaving messages on the portal and with the office."
— Patient Review (LocalityBiz)More clinics in Cahokia
Contact Us
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