
Cone Health OrthoCare Alamance | Orthopedics | Burlington, NC
Orthopedic Clinic • Burlington, NC
Ratings by platform
- Cone Health Official Site: 4.7/5 (182 reviews (specific provider example))
- Birdeye (Aggregate of Google/Facebook/etc.): 2.0/5 to 2.3/5 (685 to 718 reviews (general facility-level context))
What patients say
Patients praise
- High provider-specific ratings for orthopedic surgeons and specialists
- Patients feel listened to and treated with compassion by physicians
- Effective surgical outcomes and pain management
- Professional and thorough clinical examinations
Common complaints
- Billing issues and confusion regarding separate bills
- Long wait times for appointments or at facilities
- Dissatisfaction with hospital-level administrative or ER experiences at associated locations
- Reports of rude or unhelpful staff in some departments
In patients' words
"Dr. Dean is an excellent orthopedic doctor. He has to be the best doctor that I have ever had. He is so professional, shows empathy, has excellent social skills & is exceptionally efficient."
— Cone Health Provider Profile - Patient Review"Cone is totally unresponsive to a billing mistake... I continue to receive bills that don't reflect the payment."
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