Psychiatry, University of Vermont Medical Center
Mental Health and Psychiatry • Burlington, VT
Ratings by platform
- Healthgrades (Dr. Anne Clegg): 4.4/5 (5 ratings)
- Healthgrades (Dr. Donna Kiley): 1.2/5 (4 ratings)
- Addiction Helpline America: 2.7/5 (3 ratings)
What patients say
Patients praise
- high overall patient willingness to recommend the hospital to others
- some providers receive favorable feedback for being kind, organized, and intelligent
- system-wide recognition for value of care and patient satisfaction metrics
Common complaints
- concerns regarding provider communication, listening skills, and perceived lack of care
- reports of long wait times for appointments and bed placement, particularly for children
- historical regulatory findings regarding psychiatric patient treatment standards
- reports of unprofessional conduct or condescending attitudes from specific providers
In patients' words
"Dr Kiley does not listen and does not seem to care about your needs. I feel she uses a one size fits all approach. She has been very unprofessional on many levels."
— Healthgrades patient review of Dr. Donna Kiley"Kind, patient, organized, intelligent, helpful, Good at incorporating all the information she knows about her clients into a comprehensive medical treatment plan."
— Healthgrades patient review of Dr. Anne Clegg"Completely incompetent psychiatrist with a superiority complex and absolutely no desire to help his patients."
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