Healthcare and Mental Health | Burlington, VT
Mental Health and Psychiatry • Burlington, VT
Ratings by platform
- Healthgrades (Dr. Richard Kast): 4.3/5 (20)
- Birdeye (Dr. Elizabeth Kingsley Pierson): 5.0/5 (4)
- Healthgrades (Dr. Steven Runyan): 1.4/5 (18)
- WebMD (Katherine Wilde): 5.0/5 (3)
- University of Vermont Medical Center (General): 73%-89% willingness to recommend (N/A)
What patients say
Patients praise
- Providers often described as excellent listeners, kind, and compassionate
- Some patients feel heard, respected, and well-supported in their treatment plans
- High overall hospital satisfaction ratings for the University of Vermont Medical Center compared to national averages
Common complaints
- Difficulties with administrative staff, specifically reception and billing/payment portals
- Reports of condescending behavior and perceived incompetence in some psychiatric providers
- Concerns about medication access and follow-up care consistency
In patients' words
"Every single member of the staff I have ever interacted with here has been extremely nice and caring."
— Community Health Centers - Pearl Street (Patient review)"Completely incompetent psychiatrist with a superiority complex and absolutely no desire to help his patients."
— Dr. Steven Runyan (Patient review)"Katherine Wilde APRN has been my psychiatrist for 2.5 years. She has been a Godsend & has steered me in the right direction with her kind, compassionate approach."
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