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Family PracticeBurlington, NC

★★★★☆3.6/5396 reviews across 8 platforms

Ratings by platform

  • Birchtree Family Medicine (Birdeye): 4.3/5 (37 reviews)
  • New Leaf Homeopathic Family Medicine (Birdeye): 4.8/5 (46 reviews)
  • Dr. Saima Ehsan (RateMDs): 3.5/5 (77 reviews)
  • Caroline Family Health Team (Birdeye): 3.1/5 (100 reviews)
  • Mcmaster Halton Family Health Centre (Birdeye): 2.9/5 (101 reviews)
  • Dr. Stephanie Bellomo (WebMD): 4.5/5 (10 ratings)
  • Dr. Adam Greenlee (WebMD): 5/5 (20 ratings)
  • Dr. Rachel H. Inker (Vitals): 4.2/5 (5 ratings)

What patients say

Patients praise

  • Doctors described as knowledgeable, caring, and thorough
  • Efficient and friendly interactions with some providers and staff
  • Successful handling of long-term and complex health conditions
  • Appreciation for doctors who take the time to listen to patient concerns

Common complaints

  • Long wait times and difficulty booking appointments
  • Concerns regarding staff responsiveness and professionalism
  • Reports of doctors being dismissive, rude, or lacking compassion
  • Perceived issues with medical thoroughness and misdiagnosis

In patients' words

"He is patient, compassionate, empathic, and honest. He understands the limitations of medications in a world that leans on them heavily. ... Not one of them compare to the level of care I have received from Dr. Greenlee"

Dr. Adam Greenlee review (WebMD)

"He is not only very knowledgeable, very competent and thorough but he is also kind, caring and compassionate. ... We rate him 10 out of 10. We feel very blessed to have him as our doctor. Who cares about the wait when you can be fortunate enough to have a doctor like him."

Dr. Matt Robinson review (RateMDs)

"One of the worst doctors I’ve ever had. She has no concern for my problems and can’t even answer more than 1 question I have before standing up and walking out the door."

Dr. Saima Ehsan review (RateMDs)

"With my experience here, I feel as though I would’ve gotten higher quality medical care from Dr. Jekyll. My physician routinely ignored medical concerns and refused to properly address referrals... Absolutely insane and disgusting lack of circle of care within this office"

Mcmaster Halton Family Health Centre review (Birdeye)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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