Primary Care - Buffalo - UBMD Physicians' Group
Family Medicine • Buffalo, NY
Ratings by platform
- BirdEye / Yelp: 2.5 out of 5 stars (114 reviews (BirdEye), 16 reviews (Yelp))
- LocateHub (UBMD Primary Care of Amherst): 2.6 out of 5 stars (103 reviews)
What patients say
Patients praise
- Specific physicians are frequently praised for being compassionate, brilliant, and knowledgeable
- Some patients report long-term positive experiences with individual doctors
Common complaints
- Difficulty communicating with staff and office management
- Poor customer service and rude administrative staff
- Challenges scheduling timely appointments for acute care
- Frequent turnover of physicians and concerns about continuity of care
- Administrative issues, including lost records and insurance miscommunication
In patients' words
"I have always found Dr Morelli to be a fantastic... [doctor] who aim for understanding generating the persuasive power of empathy to heal through their compiled experience and human instinct."
— Yelp / MapQuest"DO NOT USE IF YOU VALUE YOUR HEALTH. You will only see interns, never the actual Dr. ... VERY UNPROFESSIONAL!"
— LocalityBiz"Impossible to be seen if you need to be cared for. They will threaten to drop you as a patient if you don't see them once a year for a physical, but if you are actually sick or need medical care you can't get an appointment."
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