Buffalo Medical Group | Doctors and Specialists Western New York
Family Medicine • Buffalo, NY
Ratings by platform
- Birdeye: 4.8/5 (2,877 reviews)
- Birdeye: 3.7/5 (364 reviews)
- Yelp: 2.6/5 (123 reviews (Yelp brand aggregate))
What patients say
Patients praise
- High clinical expertise of some physicians and medical specialists
- Convenience of a multi-specialty group practice model with multiple locations
- Professional and effective care reported during specific procedures like colonoscopies
- Easy-to-navigate facilities at certain locations
Common complaints
- Difficulty reaching staff by phone and long hold times
- Perceived unprofessionalism or rudeness from administrative and reception staff
- Issues with appointment scheduling, including cancellations without notification
- Concerns regarding communication and follow-up on medical issues or test results
- Reports of dismissive attitudes from some medical providers
In patients' words
"The whole facility is only concerned about money and not the care of the patients the doctors are not worth a dime."
— Yelp review"Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."
— Birdeye review"From the initial consultation through post-procedure follow-up, Dr. Leberer demonstrated a high level of professionalism, clinical expertise, and genuine care."
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