RAYUS Radiology - Brunswick, ME
Radiology • Brunswick, ME
Ratings by platform
- LocalityBiz/General Web: Ranges from 1/5 to 5/5 stars in limited user samples (Small number of available public reviews)
What patients say
Patients praise
- Prompt scheduling after doctor referral
- Quick access to imaging reports via online portal
- Friendly and professional interactions with some staff members
Common complaints
- Reports of unprofessional or argumentative front desk staff
- Complaints regarding billing transparency and cost discrepancies
- Patient distress during procedures (claustrophobia/technical issues)
- Long wait times during appointments
In patients' words
"Excellent service every time. My wife and I have had imaging done at Rayus including MRI and CT. They always call promptly after referral from our doctor. Scheduling is easy and usually within a week. The staff is friendly and professional. The best part is the imaging and report is usually available in their online portal the same day!"
— LocalityBiz Review"I had called ahead of my appointment to get an estimate for my MRI. I was told 'between $800-$1000'. The day of my appointment... I received my bill... not $800-$1000. But $1595.86. ... Worst experience ever."
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