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RAYUS Radiology

Radiology • Brunswick, ME

Ratings by platform

  • LocalityBiz/General Web: 1/5

What patients say

Patients praise

  • Prompt scheduling after doctor referral
  • Quick access to imaging reports via online portal
  • Friendly and professional interactions with some staff members

Common complaints

  • Reports of unprofessional or argumentative front desk staff
  • Complaints regarding billing transparency and cost discrepancies
  • Patient distress during procedures (claustrophobia/technical issues)
  • Long wait times during appointments

In patients' words

"Excellent service every time. My wife and I have had imaging done at Rayus including MRI and CT. They always call promptly after referral from our doctor. Scheduling is easy and usually within a week. The staff is friendly and professional. The best part is the imaging and report is usually available in their online portal the same day!"

— LocalityBiz Review

"I had called ahead of my appointment to get an estimate for my MRI. I was told 'between $800-$1000'. The day of my appointment... I received my bill... not $800-$1000. But $1595.86. ... Worst experience ever."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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