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Maine Optometry

Eye Care • Brunswick, ME

★★★★★4.5/5185 reviews across 1 platform

Ratings by platform

  • Trustindex: 4.5/5 (185 reviews)

What patients say

Patients praise

  • Some patients appreciate the doctors' care and attentiveness
  • Prompt call returns and scheduling accessibility
  • Positive experiences with specific doctors like Dr. Cassidy Hill
  • Efficient service for some patients

Common complaints

  • Reports of rude, unprofessional, or inattentive front desk staff
  • Concerns regarding billing errors and unexpected charges
  • Complaints about high-pressure sales tactics for eyewear/lenses
  • Instances of perceived lack of thoroughness or disinterest during exams by some providers
  • Reports of prescription inaccuracies

In patients' words

"Nice doctors, but front desk people are always rude. Do not go. 2 years in a row error with prescriptions. Errors with billing. Lack of professionalism."

— Yelp

"When you want to buy frames and lenses they shamelessly upsell you on positively unnecessary enhancements, which then exceed the allowance from the insurance I have."

— LocalityBiz

"My Eye Dr, Ms Hill was caring & attentive. Everyone there is so pleasant and grateful to talk with."

— Demandforce

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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