
Maine Optometry
Eye Care • Brunswick, ME
Ratings by platform
- Trustindex: 4.5/5 (185 reviews)
What patients say
Patients praise
- Some patients appreciate the doctors' care and attentiveness
- Prompt call returns and scheduling accessibility
- Positive experiences with specific doctors like Dr. Cassidy Hill
- Efficient service for some patients
Common complaints
- Reports of rude, unprofessional, or inattentive front desk staff
- Concerns regarding billing errors and unexpected charges
- Complaints about high-pressure sales tactics for eyewear/lenses
- Instances of perceived lack of thoroughness or disinterest during exams by some providers
- Reports of prescription inaccuracies
In patients' words
"Nice doctors, but front desk people are always rude. Do not go. 2 years in a row error with prescriptions. Errors with billing. Lack of professionalism."
— Yelp"When you want to buy frames and lenses they shamelessly upsell you on positively unnecessary enhancements, which then exceed the allowance from the insurance I have."
— LocalityBiz"My Eye Dr, Ms Hill was caring & attentive. Everyone there is so pleasant and grateful to talk with."
— DemandforceMore clinics in Brunswick
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