Behavioral Health Program—Family Health Centers at NYU Langone
Behavioral Health • Brooklyn, NY
Ratings by platform
- Flatbush Family Health Center at NYU Langone (Aggregated): 2.7/5 (82)
- Park Slope Family Health Center at NYU Langone (Google/Birdeye): 2.8/5 (99)
What patients say
Patients praise
- Some patients report satisfaction with the level of professional care received
- The program is recognized for providing a comprehensive, inclusive, and multi-specialty approach to mental healthcare across all ages
- Positive feedback on specific clinical staff in some instances
Common complaints
- Reports of unprofessional, rude, or disrespectful staff behavior
- Complaints regarding administrative inefficiencies, including scheduling difficulties and billing issues
- Documented concerns about staffing shortages and long wait times in the broader NYU Langone Brooklyn system
In patients' words
"I called Flatbush Family Health Center twice this week to follow up on information from my doctor — once they hung up on me mid-sentence, the other time I was yelled at by a staff member. This level of disrespect and unprofessionalism is disgraceful."
— Flatbush Family Health Center Review"It is difficult to get an appointment but the dental service and care is excellent. Staff is professional and helpful."
— Park Slope Family Health Center Review"We've been very happy with the level of care there after having wasted time and money on multiple practices in Brooklyn."
— NYU Langone Psychiatry Associates Review (Park Slope Parents)More clinics in Brooklyn
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