Mass General Brigham Urgent Care - Brookline
Urgent Care • Brookline, MA
Ratings by platform
- UrgentCareMap: 4.1/5 stars (166 reviews)
- Boston Consumers' Checkbook: N/A (2 ratings) (2 reviews)
What patients say
Patients praise
- Staff are frequently described as kind, professional, and helpful when interacting with patients directly
- Capable of handling minor issues effectively such as lacerations or minor procedures
- Efficiency noted in some instances with quick seen-times
Common complaints
- Long wait times, often reported as multiple hours even when arriving early
- Dissatisfaction with billing practices and unexpected charges
- Occasional reports of dismissive or unhelpful medical advice/providers
- Some complaints regarding unprofessional or rude staff interactions
- Concerns over misdiagnosis or insufficient care for serious conditions
In patients' words
"The desk people and health providers at this place are perfectly fine good people but the entities that run this place are profoundly evil and money hungry."
— LocalityBiz review"You'll wait for many many hours (probably 3-4) just to get into a patient room and then have to wait another 1+ hours once you get in the patient room. The providers are nice and helpful, but you will lose your entire day waiting to see them"
— LocalityBiz review"They're a fine intermediate to avoid ER and they'll tell you if they think you should escalate. I did get misdiagnosed with flu once... I'd go for sprains, throat cultures, lacerations, but nothing serious."
— Boston Consumers' Checkbook reviewMore clinics in Brookline
Mass General Brigham Express Care, Brookline
Patients praise: Kind and helpful medical staff reported in some cases · Convenient alternative to emergency rooms for minor illnesses and injuries.
Dental Partners of Brookline: Best Dentist Near Me in Brookline, MA ...
Patients praise: Presence of skilled and professional individual dentists · Generally seamless experiences for specific procedures like root canals.
Family Medicine in Brookline, MA - Primary Care | Physicians
Patients praise: Knowledgeable, empathetic, and professional care · Providers who listen well and explain things clearly.
Internal Medicine in Brookline, MA - Primary Care
Patients praise: Physicians are frequently described as knowledgeable, thorough, and compassionate · Strong patient-provider relationships, with many long-term patients reporting high satisfaction with clinical care.
Orthodontist Brookline | Orthodontics ...
Patients praise: Professional and knowledgeable orthodontists · Friendly, accommodating, and helpful staff.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.