Mass General Brigham Express Care, Brookline
Urgent Care • Brookline, MA
Ratings by platform
- Apple Maps: 2.6 out of 5 stars (166 reviews)
- Boston Consumers' Checkbook: Not explicitly summarized as a star rating; 2 reviews total (2 reviews)
What patients say
Patients praise
- Kind and helpful medical staff reported in some cases
- Convenient alternative to emergency rooms for minor illnesses and injuries
- Clean and accessible facility environment
Common complaints
- Long wait times
- Unprofessional or rude staff behavior reported by some patients
- Concerns regarding diagnostic accuracy or quality of care
In patients' words
"Definitely had a long wait but once I was in all of the staff were exceedingly kind, helpful, and ..."
— Apple Maps review (excerpt)"They're a fine intermediate to avoid ER and they'll tell you if they think you should escalate. I did get misdiagnosed with flu once... I'd go for sprains, throat cultures, lacerations, but nothing serious."
— Boston Consumers' Checkbook reviewMore clinics in Brookline
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