Beth Israel Lahey Health Primary Care – Brookline Family Medicine
Primary Care • Brookline, MA
Ratings by platform
- Magicpin: 3.6/5 (2 online ratings)
- LocalityBiz (Google Reviews aggregator): Mixed (includes 5-star and 1-star reviews)
What patients say
Patients praise
- thorough medical examinations
- responsive providers who follow up personally
- efficient same-day appointments for some patients
Common complaints
- long wait times
- billing disputes and confusion
- unprofessional staff behavior
- administrative errors in scheduling
In patients' words
"Saw a physician on the same day who was super thorough, advocated for the right tests, even called me back personally after hours. Super impressed with the efficiency and care I received."
— LocalityBiz (Google Reviews)"Last time that I came in for a visit I had to wait for an hour and 45 minutes to be seen by the doctor. Today I came in to take a flu test, but they had scheduled me for a flu shot instead, so I could not be seen today."
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