HRI Hospital | Mental Health Facility Boston MA
Mental Health Services • Brookline, MA
Ratings by platform
- findrecoverynow.org: 2.8/5 (147)
- beaminghealth.com: 2.0/5 (33)
- rehab.com: 3.1/5 (237)
What patients say
Patients praise
- Structured days and activities
- Some patients found the programming helpful for dual diagnosis or mental health learning
- Specific staff members (e.g., nurse practitioners) cited as supportive by some patients
Common complaints
- Poor communication and difficulty reaching staff
- Inadequate medication management or withholding of medication
- Negative, cold, or unwelcoming physical environment (e.g., dark, basement, outdated)
- Concerns about short-term fixes without long-term care planning
- Staffing issues, including rude behavior and perceived lack of competence
- Inconvenient location, particularly parking issues
In patients' words
"The environment makes you feel worse than you already do... It's totally low-budget and gives you a cold feeling -- brick walls, no windows, hasn't been updated since at least the early 80s. The food is worse than prison food."
— findrehabcenters.org"Terrible. Offered no help or guidance basically a place to keep you for 3 days then kick you out regardless if i wanted to stay an extra day... They didnt even give me antibiotics for 26 hours nevermind my normal meds."
— findrecoverynow.org"I am extremely disappointed with HRI Hospital. In my experience, their communication is very poor. They rarely answer the phone, and it’s incredibly hard to get any updates or speak with someone when it matters most."
— rehab.comMore clinics in Brookline
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