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Chestnut Hill, MA | Northeast Health Services

Mental Health ServicesBrookline, MA

★★★★☆4.2/5357 reviews across 4 platforms

Ratings by platform

  • Birdeye (Woburn location): 4.0/5 (124)
  • Birdeye (Boston Government Center location): 4.7/5 (41)
  • Birdeye (Worcester location): 4.5/5 (71)
  • Birdeye (Pembroke location): 4.1/5 (121)

What patients say

Patients praise

  • access to therapists and medication management
  • compassionate and effective care from specific providers
  • helpful and attentive staff in some locations
  • positive impact on personal mental health progress

Common complaints

  • billing disputes and lack of transparency
  • perceived unprofessionalism or lack of empathy from some staff
  • legal settlements related to fraudulent billing allegations
  • disorganization in administrative processes

In patients' words

"I feel that this company takes advantage of struggling people and does not put enough time and effort into making payment processes transparent and easy for clients. I am disgusted by this, and never write bad reviews."

Better Business Bureau Complaint

"Both providers I work with, Jordyn for talk therapy and Regina for adhd medications are wonderful. I’ve worked with other providers with whom I didn’t always feel heard or understood. Both Jordyn and Regina make me feel like a patient they care about."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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