Oncology/Hematology - BronxCare Health System
Oncology • Bronx, NY
Ratings by platform
- Birdeye (aggregating Google/other reviews): 2.4 out of 5 stars (790 reviews)
- Healthgrades: 57% of patients would recommend (10% lower than national average) (Based on HCAHPS data)
- CareTransparency (CMS-based patient satisfaction): 81 out of 100 (N/A)
What patients say
Patients praise
- Compassionate and efficient care from specific providers
- Warm and kind front-office staff interactions
- High patient satisfaction ratings in some CMS-based reports
Common complaints
- Long wait times for appointments and care
- Concerns regarding communication of test results
- Reports of inconsistent attention to case details by providers
In patients' words
"Negative experience all around."
— Healthgrades review"A truly nightmarish experience. Prepare to wait more than 2 hours for 7th floor orthopedics. They will book your appointment and literally make you wait forever."
— Birdeye review (Christopher)"Nicole, the young lady in the front, was extremely warm and kind to every patient who entered no matter what their socioeconomic background appeared to be."
— Yelp reviewMore clinics in Bronx
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