James J. Peters Veterans Affairs Medical Center
Oncology • Bronx, NY
Ratings by platform
- TrustReviewers.com: 4.2/5 (159 reviews)
What patients say
Patients praise
- Specialized centers of excellence for veterans, particularly for spinal cord injuries
- High composite quality ratings and improving patient satisfaction scores over time
- Recognition as a national leader in research areas like PTSD and specialized conditions
- Some positive reports of attentive nursing and medical communication
- Commitment to whole health approaches including holistic therapies
Common complaints
- Long wait times for appointments and in waiting rooms
- Perceived ineffectiveness of the appointment scheduling system
- Inconsistent quality of care depending on the specific staff member
- Frustration with administrative processes and referrals
- Occasional complaints regarding facility maintenance or cleanliness
In patients' words
"I have gone there for a specialty appointment the doctor is late and has multiple patients scheduled for the same time... When I finally do get seen the doctor rushes me out."
— TrustReviewers.com Patient ReviewMore clinics in Bronx
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Patients praise: Compassionate and efficient care from specific providers · Warm and kind front-office staff interactions.
The Dermatology Specialists
Patients praise: Professional and knowledgeable medical providers · Clean and well-maintained facility ambiance.
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