Hematology/Oncology at the James J. Peters VA Hospital, Bronx, NY
Oncology • Bronx, NY
Ratings by platform
- VA SAIL (Strategic Analytics for Improvement and Learning): 4.0 out of 5 (VA SAIL composite rating) (N/A (composite measure))
- TrustReviewers.com: 4.2 out of 5 (159 reviews)
- SHEP (Survey of Healthcare Experiences of Patients): 78 out of 100 (N/A (SHEP survey score))
What patients say
Patients praise
- Specialized centers of excellence for veterans, particularly for spinal cord injuries
- High composite quality ratings and improving patient satisfaction scores over time
- Recognition as a national leader in research areas like PTSD and specialized conditions
- Some positive reports of attentive nursing and medical communication
- Commitment to whole health approaches including holistic therapies
Common complaints
- Long wait times for appointments and in waiting rooms
- Perceived ineffectiveness of the appointment scheduling system
- Inconsistent quality of care depending on the specific staff member
- Frustration with administrative processes and referrals
- Occasional complaints regarding facility maintenance or cleanliness
In patients' words
"The real benefit of this facility is the specialized centers of excellence... It’s a top-tier referral spot for Spinal Cord Injuries (SCI) and a national leader in research... the team here actually understands the veteran experience."
— Ruspages USA Patient Review"I have gone there for a specialty appointment the doctor is late and has multiple patients scheduled for the same time... When I finally do get seen the doctor rushes me out."
— TrustReviewers.com Patient ReviewMore clinics in Bronx
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Patients praise: Knowledgeable and professional medical staff/doctors · Kind, helpful, and accommodating personnel.
Oncology/Hematology - BronxCare Health System
Patients praise: Compassionate and efficient care from specific providers · Warm and kind front-office staff interactions.
East Bronx - The Dermatology Specialists
Patients praise: Professional and knowledgeable medical providers · Clean and well-maintained facility ambiance.
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