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James J. Peters Veterans Affairs Medical Center

Oncology • Bronx, NY

★★★★☆4.2/5159 reviews across 1 platform

Ratings by platform

  • TrustReviewers.com: 4.2/5 (159 reviews)

What patients say

Patients praise

  • Specialized centers of excellence for veterans, particularly for spinal cord injuries
  • High composite quality ratings and improving patient satisfaction scores over time
  • Recognition as a national leader in research areas like PTSD and specialized conditions
  • Some positive reports of attentive nursing and medical communication
  • Commitment to whole health approaches including holistic therapies

Common complaints

  • Long wait times for appointments and in waiting rooms
  • Perceived ineffectiveness of the appointment scheduling system
  • Inconsistent quality of care depending on the specific staff member
  • Frustration with administrative processes and referrals
  • Occasional complaints regarding facility maintenance or cleanliness

In patients' words

"I have gone there for a specialty appointment the doctor is late and has multiple patients scheduled for the same time... When I finally do get seen the doctor rushes me out."

— TrustReviewers.com Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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