Behavioral Health - Brockton - Signature Healthcare
Behavioral Health • Brockton, MA
Ratings by platform
- LocalityBiz/General Public Platforms: 1/5 stars (multiple reviews cited) (multiple anecdotal reports)
- Yelp: Low/Poor (General hospital rating) (Multiple reports of long hold times)
What patients say
Patients praise
- Formal commitment to patient experience and comfort
- Some positive recognition for individual patient ambassadors in other hospital units
Common complaints
- Difficulty reaching staff by phone
- Perceived lack of professionalism, empathy, and responsiveness
- Dissatisfaction with patient visitation policies and communication
- Negative experiences with behavioral health staff and clinical support
In patients' words
"This place is the worst by far. Don't let anyone you care about go here."
— LocalityBiz Review"The lack of communication and empathy was troubling, especially in a setting where compassion should be a priority."
— LocalityBiz Review"Useless Organization, very unhelpful, keep you on hold for 40 minutes, DO NOT make you a priority."
— Yelp ReviewMore clinics in Brockton
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